Five Questions For: Sheetal Shah

Sheetal Shah, Director of Interoperability at Remedy Partners

Sheetal is responsible for projects related to partner integration and data exchange. Prior to Remedy Partners, she spent five years at the US Department of Health and Human Services with the Office of the National Coordinator for Health IT and the Center for Medicare and Medicaid Innovation. Her experience in health IT includes two years in Ethiopia leading the implementation of an administrative and clinical IT system at a university health center. She has an MPH degree in Health Policy from George Washington University and earned her undergraduate degree from the University of Michigan.
What led you to what you are doing now?

I think it was a combination of being in the right place at the right time and having the strong belief that everyone should have access to quality, affordable health care.
What is the biggest challenge in your job at Remedy?
We currently have a fragmented health care system and from my perspective the biggest challenge is: how do we build great, user-friendly tools to support value-based patient-centered care while also overcoming the social, legal, technical and policy issues related to exchanging health information among providers across the care continuum. I think we're experiencing a big culture change.
What do you think healthcare will look like in 2020?
I think we are going to see more health care at home. From a technology perspective, I think telehealth, social media and remote monitoring devices will play greater roles in supporting patients and their families.
What is the accomplishment at Remedy you are most proud of? 

I am most proud of being a part of the team that has enabled Partners to access CARL via application programming interfaces (API). CARL is a tool that enables interdisciplinary team-based care and helps drive critical conversations during the discharge planning process. I think it’s so exciting that we now have the opportunity to help Partners use it for all patients in their electronic health record or other IT system.
What’s one thing you pursue in your non-work time?
There are two things I love: traveling and Netflix. Last summer I had a chance to visit Colombia and then I came back and binge-watched Narcos. Both were fantastic!